Terms of Service

The service

PropArbiter reviews proprietary trading accounts against a firm's published rules and examines trading behaviour. The output is a report containing findings and the evidence behind them. A report is an independent assessment based on the data available to us at the time. It is not financial, legal or investment advice, and it does not decide whether a payout is made. That decision always belongs to the firm.

Accounts and eligibility

You must be at least 18 and provide accurate information. You are responsible for keeping your login credentials confidential and for everything done under your account. Firm accounts may only be created by people authorised to act for that firm.

Submitting an account for review

• You may only submit trading accounts you own or are authorised to have reviewed. A firm may submit accounts of its own traders under the agreement it has with them.
• Only read-only (investor) credentials may be supplied. Never send a master or trading password. We will not use it, and we delete it on sight.
• Feed accounts provided for arbitrage monitoring must never be used for trading, and we will never trade on them.
• Rules confirmed by a firm are the rules we check against. The firm is responsible for their accuracy from the version date onward.

Reports

• Reports are issued to the party who requested the review and to the owner of the reviewed account.
• Reports are immutable. A correction is issued as a new report linked to the original. Verification links confirm integrity, not the truth of every underlying data point.
• A finding of "undecidable" is a valid outcome and does not entitle you to a refund.
• Flags for arbitrage or other behaviour are indications with evidence, not accusations or determinations.

Publication

Reports are private by default. The owner of a report may publish it to the public directory in anonymised form and may withdraw it later. Firms with ranked profiles agree that publication of their reports is all or nothing, so that a ranking cannot be built on selected results.

Fees

Prices are quoted before work begins. Per-account reviews are paid in advance. Subscriptions renew until cancelled and can be cancelled at any time for the next period. Fees are non-refundable once a report has been issued, except where the law says otherwise.

Acceptable use

You may not attempt to manipulate a review, submit falsified data, probe or disrupt our systems, scrape the site or directory, resell reports as your own, or use the service to harass anyone. We may suspend accounts that do.

Warranties and liability

We work carefully and we show our evidence, but we cannot guarantee that a report is free of errors, that data from a trading platform is complete, or that a flag will be upheld. The service is provided as is. To the extent the law allows, our total liability for any claim is limited to the fees you paid us in the twelve months before the claim, and we are not liable for indirect losses, lost profits or a firm's payout decisions.

Intellectual property

The site, the methodology and the report format are ours. Reports are licensed to their recipients for their own use, including sharing them with the other party to a dispute. You keep all rights in the data you submit.

Termination

You may close your account at any time. We may terminate accounts that breach these terms. Issued reports remain verifiable after termination.

Governing law and changes

These terms are governed by the law of the country where PropArbiter is established, and disputes go to its courts, unless mandatory consumer law gives you additional rights. We may update these terms; the date at the top shows the current version and material changes are notified by email.