Questions

Questions firms ask first

Short answers to what firms and traders ask before they send an account. Anything else, write to us.

Access and security

Do you need API or server access?

No. For each account we need the login, the investor password and the server name, exactly what a trader types into MetaTrader. An investor password opens one account, read-only. It cannot trade, and nothing else on your server is visible to us.

I am a trader and my firm is not listed.

Request it from your accounts page: firm name and website are enough. We onboard the firm, import its rules and email you when it is available. Meanwhile a self-review without a firm runs the forensics only, with no rule set.

Do you hold or release payouts?

Never. We do not touch funds, platforms or decisions. We make sure somebody actually looked, and give both sides the evidence.

What we check

Why does your team import the rules instead of me?

Precision and neutrality. A person reads your whole site, checks every value against the sentence it came from, splits rules per account type, phase and funded stage, and turns firm-specific conditions into code checks. That is what makes a report defensible when a trader disputes it. You keep control of the numbers afterwards.

What is a dedicated engine?

The rule set we verified for your firm plus checks written in code for your specific conditions, for example a stop loss that must be placed within sixty seconds, or positions within thirty minutes counted as one. It is self-tested before your desk opens, and every report names the engine and profile version it ran on.

What about drawdown and profit targets?

They stay with your risk system, which already watches them live on your own server. Checking them again from the outside would be slower and no better. We check the behavioural rules and how the profit was made.

Reports and disputes

Can a trader dispute a report?

Yes, and that is the point. The trader gets the same report, with the same evidence and the rule text it was judged against. A correction is issued as a new report, linked to the first. Nothing is ever edited in place.

Can I change my rules later?

Yes. Numbers and switches are editable in your desk and go live immediately, on the public page and in every new review. Reports already issued keep the rule set they were judged with. For a new account type or a condition the editor does not show, write to us and we add it to your engine.

Is the report public?

Private by default. The verification link confirms the document's integrity without exposing its contents. Publication to the directory is per report, opt-in, anonymised and revocable.

Platforms and timing

How do I get started as a firm?

Create your firm account, then click "Request rules import" on your overview and tell us where the rules are. Our team imports them, builds and verifies your engine and emails you when the desk opens. Until then you can already complete your public page details.

Which platforms do you support?

MetaTrader 5 first, with investor passwords and batch submission. cTrader with read-only authorisation and Match-Trader follow. There is nothing to integrate in any case.

How long does a review take?

Reports are near-instant once a firm's desk is open. Onboarding a new firm, which means reading the site, verifying every rule and building its engine, usually takes one business day.

Something we did not cover?

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